Singapore tourism board

Getting Personal with Tourism

Capabilities:

Relationships

The ultimate personalisable tourism experience

Singapore is an amazing place.

A concentrate of old and new, of East and West, of dense rainforest and shimmering tower blocks.

A destination where it is easy to enjoy an amazing range of experiences within a tiny space.

But when BBH took on the account in 2010, the island state's reputation for business efficiency, and perhaps even dullness, tended to overshadow the truth of its phenomenal diversity.

20%

More tourist arrivals than the previous year

60%

Increase in annual visitors 4 years after the campaign

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The Brief

Jolt perceptions about Singapore such that people understood the worth of spending time there rather than just passing through it.

The Zag

Focus on the tourist as much as the destination.

The Solution

The period marked the rise of the internet as the key source of travel information.

Rather than promote just one image for Singapore we decided to promote as many as there were visitors by creating the YourSingapore.com website where people could create their own unique, customised itineraries

Whatever you were interested in, the site could show you how you could enjoy it in Singapore.

All materials - print, poster, TV and online - were built on the theme of personalisation and guided people to the YourSingapore portal. Here, they could go from exploring to booking in one place.

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